Terms And Conditions

We at Pulney believe in constantly communicating the terms of how we do business with our valued customers.

We ensure all transactions are secure and mutually agreed upon by the company and the customer. We only sell products that have passed the necessary quality and safety checks.

Refund Policy & Cancellation

Please note if the product is damaged or tampered with on arrival will be replaced with new products. Our Products, being consumables that have a specific and short expiration span, are non-refundable. Cancellations need to be processed from the customer’s side before the item/items are shipped. Please note that cancellation requests post-shipping aren’t entertained by us.

Our products are shipped via our expert delivery partners, Delivery dates may be changed by a delivery partner caused due to natural disasters or any circumstances. We won’t be held responsible for the failure of delivery due to incorrect addresses provided by the customer. In case of a failed delivery attempt that occurs due to an incorrect address.

We at Pulney are always open to suggestions from customers on how to serve them better and do all we can to ensure you get value for your money. Our teams are dedicated to driving customer engagement and satisfaction. In case of any queries, please feel free to reach out to us at any point in time (provided it’s in the time frame of the availability of our agents) and we will do all we can to earn your trust and optimize our services per the needs of our customers.